IBM INDIA Openings

IBM INDIA (www.ibm.com)

IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds umerous awards for its industry-leading employment practices and policies.

Keltron BigLeap Corporate and Campus connect Program (KBCCP) is a social initiative by Keltron and BigLeap Solutions Pvt. Ltd , a pioneer in mass recruitment and Job fairs, to set new standards in Campus recruitment process. KBCCP offers a single and efficient platform for corporates to meet their fresh talent requirement.

Job Position : IT Help Desk - Technical Support Associate (100% voice programmes)

** This role is NOT into BPO domain hiring.

Walk-In Location : Calicut, Kerala

Job Location : Bangalore, Karnataka

Shift : Yes (Should be Flexible)

Hire Type : Regular

Salary :
• Freshers - 2 to 2.5 Lakhs (2011 Passouts)
• Candidates with experience upto 12 Months - 2.5 to 3.2 Lakhs (2009 and 2010 Passouts with experience)

Desired Qualification :
• BE / B.Tech / MCA / Any Graduate (10+2+3) / Any Post Graduates / Diploma Holders (10+3)
• 2009 / 2010 / 2011 Passout (2009 and 2010 candidates should be less than 18 months of experience and should be ready to join us as early as possible)
• 2009 / 2010 Passouts without Experience can also attend

Desired Experience : 0 to 18 Months

Desired Skills :
• Provide Technical solutions to the external customers.
• Awareness of basic networking concepts and technologies.
• Proficient in network connectivity troubleshooting,TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
• Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting.
• Browser Support - Internet Explorer.
• Ability to identify basic hardware parts and aware of basic hardware concepts.
• User level familiarity with at least one e-mail client - Outlook, Notes etc.
• Skilled in commercially standard software applications and major desktop operating systems.

General Skills :
• Must have good communication skills.
• Must have knowledge on Computer Hardware and Networking concepts.
• Must be willing to work in Shifts.

Interview Process :
• Step 1 : Group Discussion (We have eliminated the test process for this hiring).
• Step 2 : F2F interview (We will check candidates communication skills in detail).
• Step 3 : Confirmation of short-lists and candidate documentation.

Walk-In Date : On 20th April 2011 (Wednesday)

Walk-In Venue :
Malabar Christian College,
Calicut,
Kerala

Contact Person : KBCCP HR

Contact Number : +91-9544901210, +91-9072476759, +91-947055279